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Have questions? We've got answers. Here is everything you need to know:

Shipping

All in stock item are shipped within 3 days of ordering via UPS (international orders are shipped via USP). If an item is not in stock, you will be contacted with an estimated time of arrival.

Returns & Exchanges

All Silver Spoon merchandise is guaranteed. Please report all damages and manufacturer defects within 3 days of arrival. If you are not satisfied with your purchase for any reason, please let us know so we can take care of you.

Return Process

Unused merchandise is accepted for return within 14 days from date of purchase. Here’s how it is done:

1) Contact the Silver Spoon at info@silverspoonstore.com for a return authorization number
2) Repack all merchandise in their original packaging
3) Ship the return to the Silver Spoon:

The Silver Spoon - Returns
1295 President Street
Brooklyn, NY 11213

4) A refund will be credited back to your original method of payment within 7 days of receipt.

Order Changes

You can make changes to your order within 24 hours of ordering.

Gifts & Gift Cards

Gifts are exchangeable for store credit only. All gift cards are valid for up to one year from date of purchase.

Sales Tax

Tax is charged on a state to state basis, depending on the ship to address.

Your Privacy

We are committed to protecting your privacy and security. We cherish the relationship we have with you, and will do nothing to violate your trust in us. Because of this commitment, we never sell, rent or trade email addresses with any other company. And we utilize state-of-the-art security software to protect your financial information.

Contact Info

Questions? Comments? Contact Us!

Phone: 877.527.7770
Email: info@silverspoonstore.com

Mail: The Silver Spoon Store
1295 President Street
Brooklyn, NY 11213


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